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Salesforce Administration Fundamentals

Beginner

Enterprise Platforms · 9 lessons · 1h 7m

The core Salesforce data model, configuration tools and security model every admin needs — objects, automation, sharing, and reporting.

What this course covers

Learn to actually run a Salesforce org: the object/field/record data model, declarative configuration (page layouts, validation rules, Flow Builder), data import/export, and the sharing model that controls who sees what — the same foundation the Salesforce Certified Administrator exam covers.

Rohit Sharma

Salesforce Certified Administrator

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Course outline

Module 1: Salesforce Platform Basics

📄What Salesforce is: CRM, the Lightning Platform, and multi-tenancy7 min
📄Objects, fields, and records — the core data model8 min
📄Users, profiles, and permission sets8 min

Module 2: Configuring Salesforce

📄Page layouts, record types, and the Lightning App Builder8 min
📄Validation rules and formula fields7 min
📄Workflow automation: Flow Builder basics8 min

Module 3: Data Management & Security

📄Data import/export: Data Loader and Import Wizard7 min
📄Sharing rules and organization-wide defaults8 min
📄Reports and dashboards basics6 min

📝 Salesforce Administration Check(pass at 70%)

🔒 Salesforce Administration — Final Exam(proctored · 30 min · pass at 70% · camera required)

Final proctored exam — the exam screen locks immediately if you switch tabs, exit fullscreen, or lose window focus. Passing it (plus finishing every lesson) is what unlocks your certificate.

Enroll to unlock the exam.